In-Center Hemodialysis CAHPS Survey
Experience and expertise you can trust
SPH Analytics is a certified vendor for multiple CAHPS surveys. Our operational facilities have the in-house resources and technology to support your CAHPS survey administration from start to finish.
The ICH CHAPS® Survey supports CMS quality reporting incentive programs by assessing the clinical experience of patients from Medicare-certified in-center hemodialysis (ICH) dialysis facilities. SPH Analytics is an approved vendor of the ICH CAHPS Survey.
The ICH CAHPS Survey is limited to in-center (i.e. not inpatient) dialysis and asks questions related to the patient experience within the last 3 months on topics including:
- Interactions with providers and staff
- Patient safety
- Patient rights
Using phone, mail, and mixed mode methodologies, the survey measures composite and individual rating measures which are used by CMS for public reporting.