survey

Medicare CAHPS Drill-Down Survey

The Medicare CAHPS® Drill-Down Survey allows health plans to explore key factors influencing member satisfaction. SPH Analytics developed this survey to help Medicare Advantage and Prescription Drug plans obtain actionable information based on their member-specific data.

Happy senior citizen having a casual small talk with the friendly doctor

This proprietary questionnaire is designed to help Medicare Advantage and Prescription Drug plans obtain actionable information based on their member-specific data.

Simplifying the Process and Enhancing the Results

Questionnaire designed to drill down on key components of the Medicare CAHPS Survey:

  • Focus on areas related to Star Ratings
  • In-depth questions designed to identify opportunities to improve satisfaction and experience of care
  • Developed by SPHA’s experienced research analysts and Medicare CAHPS specialists
  • Full analysis package providing actionable information and insight

 

CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ)

Share the page