t SPH Analytics we provide complete administration and management of regulatory surveys and market research. Our expertise includes pre-survey guidance and consultation, administration of the entire survey process and submissions, and comprehensive reporting and analytics.
Our experienced professionals work with each client to determine the best solutions for your specific needs and budget. As experts in healthcare survey administration and patient/member outreach, SPH provides knowledgeable guidance and recommendations for survey design, methodology, sampling, and segmentation and stratification of data, in addition to recommendations for improving the member’s experience.
Our advanced reporting and analytics give healthcare organizations the ability to identify strengths and areas of potential improvement for highly-targeted action planning to drive improvement, increase scores/ratings, and enhance member loyalty and satisfaction.