Tammy Austin, Senior Vice President, Client Success, joined SPH Analytics as part of the acquisition of DSS Research where she spent 20 years in progressive roles. She has deep expertise in market research and has spent 30 years focused on the needs of the healthcare industry. Her responsibilities include oversight of the Account Team, and she has been instrumental in the implementation of cross-functional work teams at the company. Prior to joining SPH, she was a consultant for health, life, and disability insurance products for Northwestern Mutual Life and worked for a physical therapy clinic. Tammy received her Bachelor of Science in Psychology and Master of Science in Marketing Research degrees from the University of Texas at Arlington.