SPH Analytics recently partnered with our client UPMC to conduct research into physician satisfaction with health plans. The research uncovered several physician and payer characteristics that are associated with satisfaction, and that physician experience with health plans is likely a key contributor to physician burnout. The research further documented opportunities to improve physician satisfaction with payers, specifically in pharmacy/formulary management. The findings were published in a recent article in the American Journal of Managed Care, and summarized in a blog from UPMC.
Read the full blog here: https://www.upmcmyhealthmatters.com/new-research-on-physician-satisfaction/