Alpharetta, GA – SPH Analytics announced today that it has been chosen by the Ambulatory Surgery Center Association (ASCA) as its Affinity Partner for Ambulatory Surgery Center (ASC) patient experience surveys. After conducting a comprehensive evaluation of survey providers, ASCA selected SPH Analytics because of its extensive expertise in market research and experience surveys and its proven history of success with ASCA members to measure performance and drive sustainable improvement.
ASCA announced the addition of two SPH surveys to its existing affinity partnership with SPH on May 15 at the ASCA 2019 Conference & Expo in Nashville: SPH’s ASC Patient Experience Survey and ASC Express Survey. Since 2017, SPH has been ASCA’s affinity partner for the Outpatient and Ambulatory Surgery Consumer Assessment of Healthcare Providers and Systems (OAS CAHPS®) Survey.
“SPH Analytics has already demonstrated that its expertise in survey administration and advanced analytics can be a valuable resource for ASCA’s members,” said ASCA CFO John Greenwich. “We are confident they will help our members obtain valuable insights into their patients’ experiences, and we’re pleased to be able to build on our affinity partnership with SPH to help ASCs conduct these additional surveys.”
As part of this partnership, ASCA members who select SPH Analytics to conduct either ASC Patient Experience Surveys or ASC Express Surveys will receive special member-only discounted rates that include complete survey administration and innovative dashboard analytics.
The ASC Patient Experience Survey is designed to measure patient experience with overall care received from an ASC. The survey delivers valuable information that can help ASCs understand their patients’ experiences and perceptions. This information is critical for training staff, improving processes, and avoiding adverse events. The ASC Express Survey is a short, streamlined patient experience survey designed to rapidly gather the voice of ASC patients from text and email modalities to help them quickly target meaningful improvements and interventions.
“Being given the privilege to partner with ASCA for a suite of ASC patient experience survey solutions is a testament to the strength of our offerings and our continuing relationship with ASCA – already built on a decade-plus of dedicated service to its member ASCs,” said Amy Amick, CEO of SPH Analytics. “We look forward to our continued partnership with ASCA to empower its members with our comprehensive Patient Experience solutions and provide them invaluable insights, which they can leverage to continually improve how they serve their patients.”
For more information about the ASCA affinity partnership program for Patient Experience Surveys, provided by SPH Analytics, visit the SPH Analytics ASCA page.
About SPH Analytics
SPH Analytics (SPH), a leader in healthcare analytics and population health management, empowers clients to analyze and interpret their clinical, financial, and consumer experience data to maximize their performance. SPH’s Population Care™, Population Value™, and Population Engage™ solutions are built on the innovative Nexus™ Platform, providing insights and impact to integrated health networks, ACOs, hospitals, ambulatory care providers, physician groups, and health plans. SPH’s quality measure dashboards, financial risk measurement, healthcare survey and patient outreach solutions, and consulting services empower clients to meet the Triple Aim by improving population health, reducing overall cost of care, and improving the patient experience.
SPH Analytics is a recognized leader in the industry, earning accolades as a top ranked population health vendor by KLAS, ranked the number one analytics firm out of the top 50 disruptive health IT companies by Black Book Research, and ranked number one in MACRA and MIPS Support Technology for Value-Based Care by Black Book Research. SPH Analytics has been providing insights to clients for more than 25 years and serves clients in all 50 states. Corporate headquarters are in metro Atlanta. SPH Analytics is a portfolio company of the $3 billion STG Partners. For more information, call 1-866-460-5681
The Ambulatory Surgery Center Association (ASCA) assists ambulatory surgery centers (ASCs) in delivering safe, high-quality, cost-effective patient care. Visit https://www.ascassociation.org/home