Editor

March 23, 2021

SPH Analytics Achieves HITRUST CSF® Certification, Meeting the Highest Industry Standards for Healthcare Information Security

Certification validates SPH’s commitment to protecting its healthcare clients’ data Alpharetta, GA – SPH Analytics (SPH), the […]
January 13, 2021

AHRQ Responds to Pandemic Telehealth Surge with New CAHPS Survey

ESTHER TURNER, PRINCIPAL, PRODUCT MANAGEMENT In November, the Agency for Healthcare Research and Quality (AHRQ) […]
December 14, 2020

SPH Analytics Strengthens its Focus and Innovation in Consumer Experience and Engagement Space

SPH’s Population Health Division Merges with Azara Healthcare to Become a Separate, Industry Leader Alpharetta, GA – SPH […]
December 3, 2020

Updates from Member Experience CAHPS Vendor Training

ESTHER TURNER, PRINCIPAL, PRODUCT MANAGEMENT Fall is the season when survey vendors attend vendor training […]
November 18, 2020

Health Plan Quality Improvement Planning Checklist

Even in this year of global pandemic, multiple regulatory programs are still requiring health plans […]
November 12, 2020

SPH Analytics Ranked by Modern Healthcare as Top Patient Experience Measurement Vendor in the Health Plan/Payer Market for the Fourth Consecutive Year

Member Experience and Engagement Leader Extends its Footprint in Annual National Rankings Alpharetta, GA – SPH Analytics (SPH), […]
November 5, 2020

100% of 5 Star-rated Medicare Advantage Prescription Drug Plans Partner with SPH Analytics

SPH Solutions a Key Contributor to Top Ratings Alpharetta, GA – SPH Analytics, the top ranked member […]
November 2, 2020

SPH Analytics’ Receives NCQA Certification for 2020 HEDIS Measures

Brings Measure Library to 39 HEDIS Measures Including All of the CMS Star Measures Alpharetta, […]
October 29, 2020

Five Good Reasons to Conduct CG CAHPS

Does your practice or health plan conduct theCG CAHPS Survey? If so, you may want […]
October 19, 2020

‘Tis The (Flu) Season

“I opened the door and influenza.” Okay, that’s a terrible pun, but an amusing way […]
October 8, 2020

Planning for Q4 in a Year Like No Other

There’s no telling how the year 2020 will size up as a benchmark for future […]
September 22, 2020

CMS Announces New Timeline for HOS Fielding in 2021

ESTHER TURNER, PRINCIPAL, PRODUCT MANAGEMENT CMS has just announced that fielding for Health Outcomes Surveys (HOS) will […]