May 10, 2022
Read about upcoming changes from CMS’ 2023 Medicare Advantage (MA) final rule. By Kaycee Glavich, […]
January 13, 2021
ESTHER TURNER, PRINCIPAL, PRODUCT MANAGEMENT In November, the Agency for Healthcare Research and Quality (AHRQ) […]
December 3, 2020
ESTHER TURNER, PRINCIPAL, PRODUCT MANAGEMENT Fall is the season when survey vendors attend vendor training […]
November 18, 2020
Even in this year of global pandemic, multiple regulatory programs are still requiring health plans […]
October 29, 2020
Does your practice or health plan conduct theCG CAHPS Survey? If so, you may want […]
October 19, 2020
“I opened the door and influenza.” Okay, that’s a terrible pun, but an amusing way […]
October 8, 2020
There’s no telling how the year 2020 will size up as a benchmark for future […]
September 22, 2020
ESTHER TURNER, PRINCIPAL, PRODUCT MANAGEMENT CMS has just announced that fielding for Health Outcomes Surveys (HOS) will […]
August 24, 2020
Esther TurnerPrincipal, Product Management CMS recently posted proposed updates to the QHP Enrollee Survey. This survey is […]
August 17, 2020
Recently CMS released the proposed rule for the 2021 Quality Payment Program (QPP), which covers both the […]
June 8, 2020
Hearing and Valuing the Voice of the Patient Esther TurnerPrincipal, Product Management Person-centered care and […]
June 1, 2020
Talking “care gaps” while everyone is talking “coronavirus” is a bit like talking to a […]