Blog Archives

Hearing and Valuing the Voice of the Patient Esther TurnerPrincipal, Product Management Person-centered care and the voice of the consumer have become increasingly vital measures of […]

Talking “care gaps” while everyone is talking “coronavirus” is a bit like talking to a brick wall. So is “preventive care,” “non-critical regular screenings,” and other […]

Esther Turner, Principal, Product Management Here at SPH Analytics we’ve been busy interpreting and addressing all of the fast and furious regulatory updates that have come […]

Esther TurnerPrincipal, Product Management Like many of our health plan and delivery-of-care partners, here at SPH Analytics we’ve been adapting to a crisis that calls on […]

HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA). CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).

Healthcare provider and payer organizations alike face a growing challenge in the shift to value-based care. We have found in our work that leaders increasingly struggle […]

Errors, accidents, injuries, infections, and even death – certainly nothing you would ever want to experience at any healthcare facility – yet, they happen.  Hospitals, compounded by […]

SPH Analytics recently partnered with our client UPMC to conduct research into physician satisfaction with health plans. The research uncovered several physician and payer characteristics that […]