Blog Archives
Every health plan wants to perform well for its members, of course, but it’s just a select crop of plans that can prove it with 4.5- […]
UPDATE2022: A Standalone but Pivotal Year for Star Ratings Inspired by both a change in weighting and a strong overall performance by health plans in the […]
ESTHER TURNER, PRINCIPAL, PRODUCT MANAGEMENT In November, the Agency for Healthcare Research and Quality (AHRQ) released a new version of the Clinician and Group CAHPS Survey […]
ESTHER TURNER, PRINCIPAL, PRODUCT MANAGEMENT Fall is the season when survey vendors attend vendor training sessions for HEDIS® CAHPS®, the QHP Enrollee Survey, and the MA […]
Even in this year of global pandemic, multiple regulatory programs are still requiring health plans to report on their efforts to: improve health outcomes, prevent hospital […]
Does your practice or health plan conduct theCG CAHPS Survey? If so, you may want to review the list below to ensure you are receiving themost […]
“I opened the door and influenza.” Okay, that’s a terrible pun, but an amusing way to welcome a very un-amusing time of year: flu season. Flu […]
There’s no telling how the year 2020 will size up as a benchmark for future years of healthcare. Indeed, trying to use previous years as comparisons […]