Member Engagement with seniors

Close Care Gaps by Motivating Your Patient or Members

Because you want to address the health challenges of your patients or members. And you want to motivate patients – and providers – to address them, too! 

SPH Analytics’ Smart Patient/Member Engagement Platform integrates with its quality solutions to close care gaps in a targeted, personalized manner. The population is stratified according to:

Healthcare providers and health plans can then construct persona-specific messaging to target specific sub-sets of their populations through multi-model patient engagement and outreach programs.

Improve Low-Performing
Measures and other
Health Plan Challenges

CAHPS Measures

  • Care Coordination
  • Doctor Communication

HEDIS Measures

  • Diabetes
  • Osteoporosis
  • Hypertension
  • Rheumatoid Arthritis

HOS Measures

  • Fall Risk
  • Monitoring Physical Activity

Close Preventive
Care Gaps:

  • Flu shots and other vaccines
  • Well visits
  • Mammograms
  • Colonoscopies
  • Other cancer screenings
    • and more . . .

Smart Engagement Platform

Smart Member Engagement Platform Chart
  • We have better patient outreach. We can group patients based on different care opportunities, such as diabetic patients and patients who need preventive health screenings such as mammograms and colorectal screenings, and know whether the patient is up to date.




Helpful Resources on this Topic