The goal of all trackers is to assess how our activities, based on what we learned in an initial study, move the needle on things we’re trying to change.
There are many types of trackers, including but not limited to: population health studies to assess the effect of interventions; member/patient experience studies to see how the actions we took have effected key measures.; brand studies to assess any changes in brand image affected by our brand enhancement activities.
SPH Analytics uses trackers to help you measure the impact of your activities or market forces by ensuring that we keep everything the same, including:
The only differences in key metrics are the result of what you did, what the competitors did or market forces.
Roughly half of 4.5 and 5 Star plans (46%) conduct ongoing tracker surveys to keep a continual finger on the pulse of their members’ experience
As in other areas we have clients that have been tracking certain measures on a monthly or quarterly basis for decades. Our work and proven results in tracking testing have kept our clients coming back year after year, making SPH the most trusted and reliable firm in this space.Contact Us