Targeted patient and member outreach and engagement can have a significant impact on the quality of care, improved health outcomes, informed decision making, reduced health costs, and improved satisfaction and scores. SPH Analytics’ Omnichannel Outreach solutions empower healthcare organizations with the ability to connect with patients and members through multiple modalities, including email, text, live call, IVR, and mail. A personalized, targeted approach for maximum impact.
SPH’s Omnichannel Outreach services include:
Connecting with members and patients on their terms creates the greatest opportunity for healthy actions.
By utilizing members’ preferred communication channels and targeted messaging, SPH maximizes your organization’s engagement goals.