LISTEN

The “voice of the customer” is a crucial contribution to the success of any business – whether that voice is a critical or favorable one. Let SPH Analytics drive improvement in your organization through CAHPS® regulatory surveys and insightful market research.

ANALYZE

Our predictive and descriptive analytics are built on our Nexus data platform for experience and engagement. They leverage our significant benchmarks, consumer behavioral patterns, and data modeling and science capabilities.

MOTIVATE

Leveraging our predictive analytics, SPH creates highly personalized, omni-channel outreach campaigns. Our clients use these to improve experience, member retention, care gap closure, and medication adherence.

• Omni-channel Outreach
• Health Education Campaigns
• Care Gap Closure
• Medication Adherence