Strategic Solutions for Engaging Your Population

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ANALYZE healthcare consumer experience

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MOTIVATE patients to improve health

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The “voice of the customer” is a crucial contribution to the success of any business – whether that voice is a critical or favorable one. Let SPH Analytics drive improvement in your organization through CAHPS® regulatory surveys and insightful market research.

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Our predictive and descriptive analytics are built on our Nexus data platform for experience and engagement. They leverage our significant benchmarks, consumer behavioral patterns, and data modeling and science capabilities.

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  • CX Improvement Consulting


    Leveraging our predictive analytics, SPH creates highly personalized, omni-channel outreach campaigns. Our clients use these to improve experience, member retention, care gap closure, and medication adherence.

    • Omni-channel Outreach
    • Health Education Campaigns
    • Care Gap Closure
    • Medication Adherence
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