Express Patient Experience Surveys are short, streamlined patient experience surveys designed to efficiently gain prompt feedback from patients, giving the provider organization a wealth of strategic and tactical knowledge in order to take meaningful action. Express Surveys help an organization improve its overall patient experience, and as a result can positively impact CAHPS® survey results. SPH’s Express Surveys enable provider organizations to rapidly gather the voice of their patients, to truly understand their patients’ experiences, and to empower their employees to quickly target meaningful improvements and interventions.
Contact us for more information about Express Surveys and new approaches to patient experience.
Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.
SPH Analytics has more than 25 years of experience driving quality program success. We have the experience and expertise clients trust to improve clinical care, enhance patient experience, and reduce costs to meet the Triple Aim.