Measure healthcare experience and improve performance
SPH Analytics has more than two decades of experience providing reliable healthcare survey administration and market-leading analytic solutions. We have the experience and expertise to manage the entire survey administration process for you and empower you to take targeted action with our advanced survey analytics.
SPH Analytics advanced analytics give you the power to take action with:
Guided analytics that pinpoint specific opportunities for improvement
Prioritized performance initiatives using flexible dashboard views
Automated service recovery identification
Ability to delegate accountability to appropriate individuals/departments
Web-based reporting that enables proactive response and performance monitoring
Our intuitive dashboards and guided analytics identify specific opportunities for measurable improvement. Patterned issues are easily identified and can be resolved through targeted communication and accountable action planning.
SPH Analytics employs innovative technology as well as deep survey expertise from decades of experience. We are committed to providing healthcare organizations with the resources to enhance performance, lower costs, and improve the patient/member experience.
CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).
Partner with a Trusted Leader
SPH Analytics has more than 25 years of experience driving quality program success. We have the experience and expertise clients trust to improve clinical care, enhance patient experience, and reduce costs to meet the Triple Aim.