Market Research
LISTEN to voice of healthcare consumers
SPH Analytics has more than two decades of experience providing reliable healthcare survey administration and market-leading analytic solutions. We have the experience and expertise to manage the entire survey administration process for you and empower you to take targeted action with our advanced survey analytics.
CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ)
Quantitative Research
Qualitative Research
Your members' behavior, perceptions, motivations, beliefs, desires – all provide essential revelations into the quality of patient health outside the scope of traditional surveys or your electronic health records. Gathering the "member voice" is called Qualitative Research.
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Next Steps: Improve performance and engage healthcare consumers
ANALYZE healthcare consumer experience
SPH not only provides healthcare organizations with experience data, but also empowers clients to analyze and understand their data through innovative software solutions and expert consulting services.Scores/Ratings Improvement Consulting
Experience Explorer
MOTIVATE patients to improve health
Targeted patient outreach and engagement can have a significant impact on the quality of patient care, improved health outcomes, informed decision making, reduced health costs, and improved satisfaction and scores. SPH Analytics’ Population Engage™ | Patient Outreach solutions empower healthcare organizations with the ability to connect with patients and members through multi-model patient engagement and outreach programs, including via mail, email, text, live call, and IVR.Read more...