LISTEN to voice of healthcare consumers

SPH Analytics has more than two decades of experience providing reliable healthcare survey administration and market-leading analytic solutions. We have the experience and expertise to manage the entire survey administration process for you and empower you to take targeted action with our advanced survey analytics.

CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ)

Qualitative Research

Your members' behavior, perceptions, motivations beliefs, desires – all provide essential revelations into the quality of patient health outside the scope of traditional surveys or your electronic health records. Gathering the "member voice" is called Qualitative Research.

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Next Steps: Improve performance and engage healthcare consumers

Helpful Resources on this Topic

Brochure - Patient Experience Survey Solutions
Brochure - Member Experience Survey Solutions
Improving CAHPS with Drill-Down and Simulation Surveys

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Partner with a Trusted Leader

SPH Analytics has more than 25 years of experience driving quality program success. We have the experience and expertise clients trust to improve clinical care, enhance patient experience, and reduce costs to meet the Triple Aim.