The SPH Analytics Case Management Survey was developed to help healthcare organizations obtain feedback from patients about their experience and satisfaction with their Case Manager and case management services received.
SPH’s Case Management Survey includes approximately 20 questions and may be customized to support your organization’s goals. Survey topics include:
Patient referral to the program and follow up
Coordination of care
Effectiveness of case management services
Helpfulness of information and written materials
Overall satisfaction with case management and with their Case Manager
Our project team and survey design experts are available to assist you with the development and planning of your survey. SPH provides an in-depth final report that can be used to enhance your case management program and implement quality improvement initiatives including current/trend data, segmentation data, correlation analysis, and opportunity for improvement analysis.
Partner with a Trusted Leader
SPH Analytics has decades of experience driving quality program success. We have the experience and expertise clients trust to improve clinical care, enhance patient experience, and reduce costs to meet the Triple Aim.