Listen to the voice of healthcare consumers
SPH Analytics has more than three decades of experience providing reliable healthcare survey administration and market-leading analytic solutions. We have the experience and expertise to manage the entire survey administration process for you and empower you to take targeted action with our advanced survey analytics.
CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ)
Member Experience Research
Member experience is a key driver for health plans to grow and thrive.
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Patient Experience Research
Improving the patient experience and maximizing patient satisfaction is an important goal
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Provider Experience Research
In recent years there has been a call to focus on the provider perspective in improving healthcare.
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Access
to Care
Provider Access Audits to ensure patients and members have appropriate access to care. . . Read more...
Strategy Research
Our strategy research solutions are an extension of our custom research program. Read more...
Qualitative Research
Your members' behavior, perceptions, motivations, beliefs, desires – all provide essential revelations... Read more...
Other Stakeholders
A 360° view of perceptions of other stakeholders is invaluable to improving patient experience. Read more...
Next Steps: Improve performance and engage healthcare consumers
ANALYZE healthcare consumer experience
SPH not only provides healthcare organizations with experience data, but also empowers clients to analyze and understand their data through innovative software solutions and expert consulting services.
