SPH Analytics’ Provider Directory Verification Program ensures healthcare organizations provide up-to-date physician information, stay in compliance with CMS, and satisfy NCQA accreditation standard.
Healthcare organizations realize the importance of maintaining accurate provider directories. However, many are challenged by the additional resources needed to coordinate this effort successfully and on a continual basis. SPH provides an effective program and systematic process to ease this burden and ensure the accuracy of physician directories.
Our program consists of personal phone outreach, IVR, direct mail, and/or email outreach conducted through our onsite healthcare call center services, mail fulfillment center, and advanced online technology.
Let us review your provider directory requirements and develop a plan of action for your organization.