Unique Solutions for Unique Needs

SPH has experience with various specialized studies for health insurance and other health care organizations. Regardless of your problem, we can deliver a research program and the results to satisfy your focus.


of 4 and 5 star plans conduct additional custom research projects

The Solution for Your Specialized Need

SPH has the research experience in working for a solution and a template to serve as a point of departure. Simply tell us what you require and we will relay to you our experience in dealing with that problem.

Providing the Answers You Need

In our 35 years of experience, SPH has provided our clients with a variety of specialized studies, including:

  • Customer service center experience and satisfaction research
  • Dental program design and satisfaction
  • EAP or employee assistance program experience and satisfaction
  • Wellness program satisfaction, experience and design
  • Ancillary insurance product design and experience
  • Pharmacy benefit design and satisfaction
  • Member and patient engagement
  • Member and patient materials testing
  • Off-cycle CAHPS® surveys to support quality improvement activities

The list above may be extensive, but it is not exhaustive. If you do not see a solution to your problem listed here, there are many other very focused issues we have experience in. Contact us to learn more.

A 3-Step Approach to Specialized Studies

Partner with a Trusted Leader

For more than three decades, SPH Analytics has helped healthcare organizations improve the experience and engagement of their patients and members. Let us bring our unique expertise and analytical and predictive approach to your organization’s challenges.