SPH Analytics’ innovative, web-based Clinic/Physician Practice Survey helps clinics and physician practices improve overall performance and patient satisfaction. Healthcare’s first electronic surveying solution transforms a cumbersome process into a cost-effective and benefit-rich solution that provides prompt and actionable data. More importantly, our current Clinic/Physician Practice Survey clients credit SPH with helping them improve performance for their most valuable assets – their patients.

The Power to Improve

The Clinic/Physician Practice Survey gives clinics and practices the information and insight needed to improve patient loyalty and overall satisfaction. While customer/patient satisfaction is extremely important, it does not always guarantee customer loyalty. However, our Customer Loyalty Indicators answer two critical questions: 1) Are your patients “Confident in the Care” they received? and 2) Will your patients “Recommend your Facility” to friends and family?

With SPH’s Clinic/Physician Practice Survey, our clients can promptly transform survey feedback into actionable data. SPH’s survey solution gives clinics and practices the ability to:

  • Increase survey responses
  • Improve scores
  • Optimize external perception
  • Resolve patient issues promptly
  • Reallocate staff time back to patient care
  • Improve patient loyalty and patient satisfaction

Added Value with SPH’s Physician Practice Suite

As a CMS-approved CG CAHPS Survey vendor, we encourage our clients to take advantage of our Physician Practice Suite which includes a powerful combination of the CG CAHPS Survey along with SPH’s Clinic/Physician Practice Survey. This Physician Practice Suite provides a unique blend of insight and drill-down data that you cannot find with any other vendor. We work closely with our clients to help you obtain valuable information and insight to improve patient satisfaction and loyalty.

Partner with a Trusted Leader

For more than three decades, SPH Analytics has helped healthcare organizations improve the experience and engagement of their patients and members. Let us bring our unique expertise and analytical and predictive approach to your organization’s challenges.

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Brochure - Patient Experience Survey Solutions

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