SPH Analytics Ranked as Top Patient Experience Measurement Vendor in the Payer Market for the Third Consecutive Year

Member Experience and Engagement Leader Expands its Footprint in Annual National Rankings

Alpharetta, GA – SPH Analytics, the leader in health plan member experience, announced today it has been ranked, for the third year in a row, as the top vendor in the Insurer/Managed Care Plan category of Modern Healthcare’s list of largest patient satisfaction measurement firms. The listings also ranked SPH third largest overall among all patient satisfaction firms.

The rankings, published in the magazine’s October 28 issue, are based on reported client counts for 2018 performance and recognize SPH for its top-tier performance with healthcare organizations, including most of the nation’s leading health plans, as well as

 hospitals, health systems, ambulatory surgery centers, clinically integrated networks, physician practices, Accountable Care Organizations, home health and hospice agencies, dialysis centers, and pharmacy benefit managers.

“We are delighted with this confirmation of SPH’s continued success in the member experience space,” said Amy Amick, CEO and President of SPH Analytics. “We are proud of our strong client relationships and extensive reach within the payer community and remain fully committed to supporting our health plan and provider clients as they work to enhance customer experience and improve the quality of life for their patients and members.”

SPH Analytics currently serves over 350 health plans and 21,000 healthcare providers. With 15 accreditations helping clients meet CMS and NCQA regulatory requirements, SPH provides its clients with advanced analytics and benchmarking, a wide-ranging set of regulatory and insight surveys, custom market research, multi-modality patient/member outreach and engagement capabilities, and full-service population health management.

Modern Healthcare is number one in readership among healthcare executives and a leading source of healthcare business and policy news, research, and information.

About SPH Analytics

SPH Analytics (SPH), a leader in healthcare analytics and population health management, empowers clients to analyze and interpret their clinical, financial, and consumer experience data to maximize their performance. SPH’s Population Care™, Population Value™, and Population Engage™ solutions are built on the innovative Nexus™ Platform, providing insights and impact to integrated health networks, ACOs, hospitals, ambulatory care providers, physician groups, and health plans. SPH’s quality measure dashboards, financial risk measurement, healthcare survey and call center solutions, and consulting services empower clients to meet the Triple Aim by improving population health, reducing overall cost of care, and improving the patient experience.

SPH Analytics is a recognized leader in the industry, earning accolades as a top ranked population health vendor by KLAS, ranked the number one analytics firm out of the top 50 disruptive health IT companies by Black Book Research, and ranked number one in MACRA and MIPS Support Technology for Value-Based Care by Black Book Research. SPH Analytics has been providing insights to clients for more than 35 years and serves clients in all 50 states. Corporate headquarters are in metro Atlanta. SPH Analytics is a portfolio company of the $3 billion Symphony Technology Group. For more information, call 1-866-460-5681 or visit SPHAnalytics.com.