SPH Analytics Recognized as #1 in the Payer Market for Member Satisfaction Measurement and Analysis
Open Enrollment and Building Long-term Satisfaction and Loyalty
November 8, 20172018 CAHPS/Regulatory Survey Updates
January 10, 2018Analytics Leader Ranks as Top Vendor in the Health Plan Market and 6th Overall in the Annual Ranking of Largest Patient Satisfaction Measurement Firms
Alpharetta, GA – SPH Analytics (SPH), a leader in healthcare Triple Aim solutions for providers and health plans, today announced it was ranked as #1 in the Health Insurer/Managed Care Plan category and #6 Overall on Modern Healthcare’s list of largest patient satisfaction measurement firms. The ranking is based on reported data for 2016 performance and recognizes SPH for its top-tier performance with many of the nation’s leading health plans and other healthcare organizations such as health systems, ambulatory surgical centers, clinically integrated networks, and ACOs.
“As payers and providers are motivated to collaborate and converge in response to the drive for value-based care, experience analytics and population health management are more and more important to both insurers and providers,” said Amy Amick, CEO of SPH Analytics. “This ranking affirms our market presence as a recognized leader in patient/member experience and that we are furthering our goal to provide Triple Aim solutions to organizations across the healthcare continuum.”
SPH Analytics combines innovative analytic solutions with more than 24 years of experience with patient satisfaction survey administration to give healthcare organizations the ability to take action on performance metrics tied to reimbursement including CAHPS ® and MIPS measures.
CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).
About SPH Analytics
SPH Analytics (SPH), a leader in healthcare analytics and population health management, empowers clients to analyze and interpret their clinical, financial, and consumer experience data to maximize their performance. SPH’s Population Care™, Population Value™, and Population Engage™ solutions are built on the innovative Nexus™ Platform, providing insights and impact to integrated health networks, ACOs, hospitals, ambulatory care providers, physician groups, and health plans. SPH’s quality measure dashboards, financial risk measurement, healthcare survey and call center solutions, and consulting services empower clients to meet the Triple Aim by improving population health, reducing overall cost of care, and improving the patient experience.
Ranked number one analytics firm on list of top 50 disruptive health IT companies and number one in MACRA and MIPS Support Technology for Value-Based Care by Black Book Research, SPH Analytics has been providing insights to clients for more than 24 years and serves clients in all 50 states. Corporate headquarters are in metro Atlanta. SPH Analytics is a portfolio company of the $3 billion Symphony Technology Group. For more information, call 1-866-460-5681 or visit SPHAnalytics.com.
