Alpharetta, GA—SPH Analytics announced today that it had been chosen by the Ambulatory Surgery Center Association (ASCA) as its Affinity Partner for the Outpatient and Ambulatory Surgery Consumer Assessment of Healthcare Providers and Systems (OAS CAHPS®) Survey. ASCA conducted a comprehensive evaluation of survey providers and selected SPH Analytics because of their extensive survey expertise with more than 1100 ASCs and HOPDs and a proven history of success with ASCA members to both measure performance and drive sustainable performance improvement.
“SPH Analytics’ deep expertise in survey administration and advanced analytics will be an extremely valuable resource for ASCA’s members,” said ASCA CEO William Prentice. “We are confident that they will help our members obtain valuable insight into their patients’ experiences and prepare for any future OAS CAHPS requirements. We are so pleased to welcome SPHA to our Affinity Partner program.”
As part of this partnership, ASCA members who select SPH Analytics to conduct the OAS CAHPS Survey will receive special member-only discounted rates that include complete OAS CAHPS Survey administration, submission to CMS, and innovative dashboard analytics.
The OAS CAHPS Survey is designed to measure patient experience with overall care received in Medicare-certified ambulatory surgery centers (ASCs) and hospital outpatient departments (HOPDs). While currently a voluntary program, the survey is anticipated to become mandated in 2018.* At that time, all CMS-certified ASCs that are required to submit quality data will need to contract with a CMS-approved survey vendor to comply with the ASC Quality Reporting Program. SPH Analytics is a CMS-approved vendor for the OAS CAHPS Survey.
“Earning the opportunity to be ASCA’s OAS CAHPS partner is a testament to the strength of our solutions and the caliber of our relationship with ASCA, which is built on more than a decade of dedicated service to its member ASCs and HOPDs,” said Amy Amick, CEO of SPH Analytics. “We look forward to partnering with ASCA and empowering its members to be fully prepared for anticipated regulatory mandates with our comprehensive OAS CAHPS solution and providing them invaluable patient experience insights, which they can leverage to continually improve how they serve their patients.”
For more information about the SPH Analytics/ASCA OAS CAHPS program, visit www.ascassociation.org/oas-cahps-sph, email ASCAinfo@SPHAnalytics.com, or call 877-208-7605 and select Option 3.
*At this time, mandatory participation is anticipated to begin in January 2018, but this deadline could be delayed. More information will be available in early July, when CMS is scheduled to publish its proposed payment rule affecting ASCs for 2018.
CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).
About SPH Analytics
SPH Analytics (SPHA), a leader in healthcare analytics and population health management, empowers clients to analyze and interpret their clinical, quality, financial, and consumer experience data to maximize their performance in value-based care environments. SPHA’s transformative technologies provide insights and impact to physician groups, ACOs, hospitals, health plans, and integrated health networks. SPHA clinical and financial analytics, healthcare survey capabilities, call center solutions, and consulting services empower clients to increase patient satisfaction and engagement, improve population health, and reduce the overall cost of care.
Ranked number one in MACRA and MIPS Support Technology for Value Based Care by Black Book Research for 2017, SPH Analytics has been providing insights and impact for more than 24 years and serves clients in all 50 states. Company headquarters and healthcare service center are in metro Atlanta. SPH Analytics is a member of the $3 billion Symphony Technology Group. For more information, call 1-866-460-5681 or visit SPHAnalytics.com.
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Terri Davis, Vice President of Marketing